Global Assistance
Travel Assistance Services
Practical medical support when travel is disrupted by illness or injury.
When a traveller becomes ill or injured abroad, the problem rarely ends with the first hospital visit. The case may involve treatment decisions, communication with overseas providers, medical expenses, travel disruption, family concerns and eventual return home.
Support from first notification
SkyCare Assistance can help organisations assess what has happened, identify the treating facility, gather clinical information and establish what support is likely to be needed. Cases can then be monitored as they develop rather than treated as a series of disconnected events.
Medical and logistical coordination
Depending on the circumstances, support may include hospital liaison, medical monitoring, discharge planning, fit-to-travel review, translation coordination and onward transport planning. Where a patient requires a higher level of medical transport, the case can move into an appropriate repatriation pathway without unnecessary handovers.
For insurers, corporates and assistance organisations
Our travel assistance services are designed for insurers, assistance companies, brokers, corporate travel risk managers, embassies and other organisations with responsibility for people travelling internationally.
Travel problems become easier when the case has one clear plan
We help bring clinical information, travel logistics and onward care together into a coordinated response.